What is Consentic?

Consentic is an online platform for medical and dental consent. Consentic provides a comprehensive library of patient-tested, medicolegally-reviewed consent video animations with interactive checklists and secure electronic consent forms. Consentic improves and standardises the consent process for medical treatment, making consent simpler and reassuring for patients, and safer and faster for clinicians.

How does it work?

Consentic is simple to use and faster than conventional consent.

As the clinician, you:

  • log in to your Consentic account
  • create a profile for the patient
  • select the procedure you want the patient to be consented for.

The patient

  • is emailed a link to watch the video at home, or watches it in your practice or hospital
  • completes a checklist after watching the video, to ensure they have understood the procedure and its risks
  • signs the consent form electronically

You then sign the consent form electronically. Consent is completed! You and the patient are emailed copies of the completed consent forms.

What animations are available?

We have an extensive (and expanding) library of animations available covering the following procedures:

  • breast surgery
  • cardiology
  • cosmetic medicine
  • dental
  • dermatology
  • gastroenterology
  • general practice
  • interventional radiology
  • nephrology
  • neurosurgery
  • ophthalmology
  • orthopaedic surgery
  • rheumatology
  • photodynamic therapy (PDT)
  • plastic surgery

Helpful links

Who creates the video animations?

All of our video animations are created by medical specialists, and are reviewed by medicolegal experts prior to publication on Consentic.

What are the benefits of using Consentic?

There are more than 150 peer-reviewed studies in the medical literature supporting the use of video-assisted consent to improve consent for medical procedures.

Consent for medical treatment is not standardised between practitioners, practices and institutions. Consentic aims to bring clarity and consistency to medical and dental consent.

Benefits include but are not limited to:

  • Time saved per consent
  • Standardised consent
  • Improved patient and clinician satisfaction
  • Improved patient understanding
  • Reduced patient anxiety
  • Improved patient compliance with post-operative instructions
  • Potential reduction in medicolegal risk.

What is the benefit to my patients?

  • Improved patient satisfaction
  • Improved comprehension and retention of material presented
  • Reduced anxiety leading up to the procedure
  • Improved compliance with post-operative instructions.
Can I customise the video animations and information? (for example, my own complication rates or specific post-operative instructions)

The animations are able to be customised to suit you. Contact us for a quote.

Can I request for a particular video animation to be made?

Please do! We welcome suggestions and look forward to hearing from you.

Please contact us at info@consentic.com or visit our contact page.

How quickly can e-consent be set up?

We can set up e-consent in 24 hours if it is a standard eConsent without any requested custom animation and a patient information sheet is already provided. However, if a patient information sheet or animation is required, the setup process takes between 2 to 4 weeks.

Can I have access to the video animations without using the consent forms?

Yes! If you only want to access the video animations, your patient can watch them in your room, and then sign a paper based consent form. Additionally, it is possible to email your patients a consent which would allow them to watch the video animation. Please note that they are not obliged to complete the consent form.

Is the platform user-friendly for patients and participants?

Yes, our platform is very user-friendly for patients and participants.

How does the patient/participant gain access in order to sign the consent?

Patients and Participants receive access via email or SMS and can easily complete the process on a desktop, smart tablet, or phone.

What specialties are available?
  • Cardiology
  • Dermatology
  • Gastroenterology
  • Ophthalmology
  • Orthopaedic surgery
  • Cosmetic medicine

If your specialty is not listed and you would like it to be, please let us know.

Please contact us at info@consentic.com or visit our contact page.

How secure is my patient information?

We take patient privacy seriously. All information is Health Insurance Portability and Accountability Act compliant. All data is encrypted.

Where is the consent form stored once it’s signed? Can it be downloaded?

The signed consent form is stored on the Consentic platform and is also emailed to the chosen address at the clinic/trial site. It can be downloaded and stored on file for future reference.

Is my credit card information safe?

Consentic doesn’t store any credit card information. All transactions are encrypted through Stripe.

Do you have different languages available?

We have the option to translate our medical consent videos into any language. Please contact us with the language you require, by emailing us at info@consentic.com or visit our contact page.

Am I medicolegally protected if I use Consentic?

Consentic video animations are comprehensive, yet simple to understand and enhance patient comprehension. The data of the patient watching the animation is logged, and patient understanding is tested prior to your patient signing a legally binding electronic medical consent form, so you can demonstrate they have understood procedure specific risks. Whilst we cannot guarantee that you will not be litigated against, you can rest assured that you have provided robust consent. All videos are archived for 20 years and any revisions or new versions are tracked, should problems ever arise.

Am I locked into a contract?

No. Our flexible payment options mean you purchase monthly consent packages. There is absolutely no obligation to continue using the platform, and you will never be charged for anything without your consent.

For Clinical Trials: What is the timeframe to organize all documentation required for HREC submission?

If you already have a Participant Information and Consent Form (PICF), we can proceed immediately. If not, and a PICF needs to be created, we can do this within 48 hours.